Frequently Asked Questions

Q: How long will it take you to design me a logo?
A: Each logo is delivered in up to 7 working days, usually less than that.

Q: Do you use any logo templates during the design process?
A: No, every logo design is unique and made from the scratch.

Q: I'm not satisfied with the logo that you sent me. Can I get my money back?
A: No, because we already spent some time working on it.

Q: What file formats exactly delivered in the package?
A: Each logo is delivered in the following formats:

 

Web Resolution Version: This is for instant web use (web site, email, banner ad, blog, myspace page etc). It's transparent PNG file that will match any background. You can require exact dimensions and even specify background color or even submit pattern and use the logo easily the same moment we send it to you.

Printer Friendly Version: It's high resolution CMYK bitmap graphics on white background that you can use with any graphics software or word processor including MS Word.

High Resolution PSD Version: It's layered high resolution PSD file on a transparent background. You can edit it with Photoshop or Macromedia Fireworks, change colors, test various backgrounds, add text, add effects, add more design elements, resize it and export to any other format

Vectors: We deliver even vector elements of your logo, at no additional cost. They are all in EPS vector file format. You can edit them with vector-based applications such as Adobe Illustrator, Corel Draw and Macromedia Freehand. These are actually all that you or a designer that you'd eventually hire would ever need, the core of our logo design.

Q: What if I loose the original logo files?
A: You can always contact us and ask us to resend them to you, at no additional cost.

Q: I have another question not covered by this FAQ.
A: Don't hesitate to ask!